FAQ - Frequently Asked Questions

All our products are formulated with high-quality natural and organic ingredients. We prioritize marine actives, precious plant oils, and certified botanical extracts. Each product page details the complete list of ingredients (INCI) for total transparency.

Yes, we deliver throughout mainland France within 3-5 business days. We also ship internationally to several countries. Shipping costs and delivery times vary depending on the destination.

You have 14 days to return any unopened product in its original packaging. Opened cosmetic products cannot be returned for hygiene reasons. Contact our customer service to initiate a return.

No, none of our products are tested on animals. We are committed to a cruelty-free approach and favor alternative testing methods that comply with European regulations.

Each serum is formulated to meet specific needs: intense hydration, anti-aging, radiance, or purification. Consult the detailed product descriptions or contact our team for personalized advice based on your skin type and goals.

Yes, we regularly offer discovery sets and themed bundles at great prices. These sets are perfect for discovering several complementary products or for giving as a gift.

Our products have a shelf life of 12 to 36 months, depending on the formulation. Once opened, we recommend using them within 6 to 12 months (PAO symbol indicated on the packaging). Store them away from light and heat.

Absolutely! As soon as your order is shipped, you'll receive an email with a tracking number. You can track your package in real time until it's delivered. Log in to your customer account to view your order history.